Disclaimer & Policy
## Terms and Conditions
This website is designed, developed, and maintained under the Georadius brand. Georadius is a copyrighted brand owned by Nucleus Microsystems Pvt. Ltd.
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.
The information posted on this website may include hyperlinks or references to information created and maintained by third parties. These links are provided solely for the convenience and information of users. When you select a link to an external website, you leave this website and become subject to the privacy and security policies of the external website owner.
We shall not be liable for any loss or damage arising directly or indirectly from the decline of authorization for any transaction on account of the cardholder exceeding any preset limit agreed between the cardholder and the acquiring bank.
### GPS Tracking Services
By using our GPS tracking devices, fleet management platform, vehicle tracking services, workforce tracking applications, or related services, you acknowledge and consent to the collection, transmission, processing, and storage of location and telemetry information necessary for providing tracking and monitoring services.
Customers are responsible for ensuring that all users, drivers, employees, contractors, or other individuals whose location information may be collected have been informed of such collection and that all required permissions and consents have been obtained in accordance with applicable laws.
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## Privacy Policy
We respect your privacy and are committed to protecting your information.
Our services include GPS vehicle tracking, fleet management, asset tracking, and workforce monitoring solutions. To provide these services, we collect, process, and store location and telemetry information transmitted by GPS tracking devices and mobile applications.
### Information We Collect
#### Location Information
To provide tracking and monitoring services, we may collect:
* Real-time GPS location data.
* Historical location data.
* Route and trip history.
* Speed, heading, altitude, and movement information.
* Geofence entry and exit events.
* Time-based and location-based activity records.
#### Device and Application Information
We may collect:
* Device identifiers.
* Mobile device model and operating system information.
* Application version information.
* Diagnostic and error logs.
* Network and connectivity information required for service delivery.
#### Vehicle and Tracking Device Information
We may collect:
* GPS tracker identifiers.
* Vehicle identifiers and related information.
* Telemetry and sensor information transmitted by tracking devices.
* Device status and operational data.
#### Account Information
Where applicable, we may collect:
* Name.
* Email address.
* Phone number.
* Organization or company information.
* Information voluntarily submitted through contact forms, support requests, or service registration processes.
### How We Use Information
Information collected through our services may be used for:
* Real-time tracking and monitoring.
* Fleet and workforce management.
* Historical trip reporting and route analysis.
* Geofencing and alert generation.
* Safety and compliance monitoring.
* Customer support and troubleshooting.
* Service maintenance and improvement.
* Security monitoring and fraud prevention.
* Compliance with applicable legal obligations.
### Mobile Application Permissions
Our mobile applications may request access to:
* Precise Location (GPS)
* Background Location Access
* Camera
* Storage or Media Access
* Notifications
* Bluetooth (where applicable)
Location permissions, including background location permissions, may be used to provide continuous tracking, route recording, attendance verification, geofencing, safety monitoring, and other location-based services.
If location permissions are disabled, certain features of the application may not function correctly.
### Data Storage and Processing
All GPS data, tracking records, telemetry information, and related service data are stored and processed exclusively within India.
Data is handled in compliance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).
We do not sell, rent, trade, or share personal information or location data with third parties for marketing or commercial purposes.
We do not engage third-party data processors for the processing, analysis, monetization, or sharing of GPS tracking data collected through our services.
### Data Retention and Deletion
Location data, telemetry data, tracking records, application logs, and associated operational information are retained for a maximum period of ninety (90) days from the date of collection.
After the retention period expires, such information may be permanently deleted from active systems.
Users may request deletion of their personal information and associated location data before the expiration of the retention period by contacting:
Email: [support@georadius.in](mailto:support@georadius.in)
Upon verification of the request and subject to applicable legal, contractual, or regulatory obligations, deletion requests will be processed within a reasonable timeframe.
### User Rights
Subject to applicable laws, users may:
* Request access to personal information held by us.
* Request correction of inaccurate information.
* Request deletion of personal information.
* Request information regarding how their data is processed.
Requests may be submitted to:
Email: [support@georadius.in](mailto:support@georadius.in)
### Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, misuse, or destruction.
While we strive to protect all collected information, no method of electronic transmission or storage can be guaranteed to be completely secure. Users acknowledge and accept this inherent risk.
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## Hyperlinking Policy
We do not object to direct links being made to information hosted on this website and no prior permission is required for the same. However, we would appreciate being informed about any such links so that updates or modifications to the linked content may be communicated where necessary.
We do not permit our pages to be loaded within frames on external websites. Pages from this website must open in a separate browser window.
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## Copyright Policy
The contents of this website may not be reproduced, copied, distributed, transmitted, displayed, published, or otherwise used, either partially or fully, without prior written permission.
If any content from this website is used or referenced elsewhere, appropriate acknowledgment of the source must be provided.
The contents of this website may not be used in any misleading, defamatory, unlawful, or objectionable manner.
The Georadius name, branding, logos, software, mobile applications, backend services, and associated intellectual property are proprietary assets and copyrighted properties of Nucleus Microsystems Pvt. Ltd.
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## Cancellation Policy
We accept cancellations for digital subscriptions by phone or email.
To request cancellation of your subscription, contact:
Billing Email: [billing@georadius.in](mailto:billing@georadius.in)
Billing Phone: +91-7042392618
You may cancel your subscription at any time. Upon cancellation, no further recurring charges will be applied after the current billing cycle ends.
Access to subscribed services will continue until the completion of the active billing cycle associated with the purchased subscription package.
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## Refund Policy
Thank you for subscribing to our services through our website or applications.
We offer a full refund where a transaction fails due to a technical issue resulting in payment being collected without successful service activation.
Approved refunds will be issued to the original source of payment within seven (7) to ten (10) business days from the date the refund request is approved.
To request a refund, please contact us with your transaction details or proof of purchase.
Billing Email: [billing@georadius.in](mailto:billing@georadius.in)
Billing Phone: +91-7042392618